How voice-assisted technology is revolutionizing fleet management

Posted by

Karthipriya S

A decade ago, the emergence of GPS technology gave drivers the advantage of reaching their destination using in-app navigation. And the introduction of the on-board diagnostics system provided insights about driving behavior, helping them to follow a standardized safety practice.

However, to access these details, the drivers need to interrupt their journey and halt on the side of the road. This usually has a direct impact on the driver efficiency. So, how does one amalgamate the benefits of these technological advancements and improve driver performance at the same time? – Voice-assisted technology is here to redefine the industry.

Voice alerts: A new approach to driver safety

Risky driving behavior ranks as one of the top reasons that cause accidents. OBD II devices are equipped to recognize speeding, harsh acceleration, hard braking and cornering patterns by alerting the drivers and the fleet managers. A voice-assisted technology amplifies this benefit by providing a voice alert every time a driver exceeds a speed limit. This way, drivers needn’t access their phone to monitor their driving, but instead rely upon a voice alert that says, ‘You are speeding’ or ‘You are braking harshly’, therefore making it easier for drivers to self-correct almost instantly.

Not only does this technology keep the drivers safe on the road, but the fleet managers can also control the damages caused to the fleet due to such aggressive driving.

Stay informed with voice updates

The fast-changing nature of the transportation industry makes it increasingly crucial for drivers to stay informed. And manual updates through phone calls can be extremely inconvenient. In such situations, the voice-assisted technology informs drivers about location changes, customer availability and any other updates that the fleet managers transmit through the system.

Instant access to data with Voice-Assistants

The increasing opportunities for data mining, machine learning and predictive analytics has empowered fleet managers by providing all the numbers that matter in improving operational efficiency and productivity. Data analytics has the ability to identify everything from the profitable areas of the business to the number of vehicles that are currently employed in the operations.

Where voice-assistants from Amazon, Google and iPhone are taking over the world, easing the daily lives of the consumers, the fleet management industry has tapped into this sensation to help fleet managers access data quickly.

‘What is today’s total fuel expenditure?’, ‘Are the vehicles fully optimized for the last three months?’, ‘How many vehicles are under maintenance?’. – fleet managers can enquire about these and countless other scenarios without having to manually search the system.

Going forward, the transportation and trucking industry will witness more of the voice-assisted technology, resulting in increased driver productivity and performance and at the same time bringing the highest level of ease into the operations.